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Wednesday, April 13, 2016

http://labs.blogs.com/its_alive_in_the_lab/2016/04/why-does-autodesk-have-a-labs.html

Tuesday, April 12, 2016

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Wednesday, February 24, 2016

TABLE FORMAT v2.0

Table Format V2.0



Option Explicit

Sub Table_Format_bottom_right()
    Dim objTable As Table
    Dim I As Integer
    
    Set objTable = Selection.Tables(1)
    
    With objTable
        ''format colors
        For I = objTable.Columns.Count To 1 Step -1
            ''Shading
            ShadeMod .Columns(I), I
            ShadeMod .Rows(I), I
            
            ''borders
            BDR_NONE objTable.Columns(I).Borders(wdBorderHorizontal)

            BDR_NONE objTable.Rows(I).Borders(wdBorderVertical)

            BDR_Single objTable.Columns(I).Borders(wdBorderLeft)

            BDR_Single objTable.Rows(I).Borders(wdBorderTop)

        Next I
        

        I = objTable.Rows.Count
        'objTable.Columns(I).Borders(wdBorderVertical).LineStyle = wdLineStyleDashSmallGap
        BDR_Dash objTable.Rows(objTable.Rows.Count).Borders(wdBorderVertical)
        
        BDR_Double objTable.Rows(objTable.Rows.Count).Borders(wdBorderTop)
        
        BDR_Thin objTable.Columns(objTable.Columns.Count).Borders(wdBorderLeft)
        
        For I = -4 To -1
            BDR_Thick objTable.Borders(I)
        Next I
        
        With objTable
            With .Rows(objTable.Rows.Count)   ''last row
                ''''.Alignment = wdAlignRowCenter ''screws up table row centering it in the page- shifting it from the rest of table.
                With .Range
                    .ParagraphFormat.Alignment = wdAlignParagraphCenter
                    .Cells.VerticalAlignment = wdCellAlignVerticalTop
                    .Font.Bold = True
                End With
            End With
            objTable.Cell(.Rows.Count, .Columns.Count).Range.ParagraphFormat.Alignment = wdAlignParagraphLeft
        End With
        TableInsertCaption
    End With
End Sub
Sub ShadeMod(ObjVar As Variant, I As Integer)
    ObjVar.Shading.BackgroundPatternColor = ModColor(I)
End Sub

Public Sub TableInsertCaption(Optional objTable As Table)
    On Error Resume Next
    
    If objTable Is Nothing Then Set objTable = Selection.Tables(1)
    If objTable Is Nothing Then
        MsgBox "Please select a table first.", vbExclamation, "Error"
        Exit Sub
     End If
            
        
        objTable.Range.InsertCaption _
            Label:=wdCaptionTable, _
            Position:=wdCaptionPositionAbove
End Sub

Sub BDR_NONE(Bdr As Border) ''clear borders
    With Bdr
        .LineStyle = wdLineStyleSingle
        .LineWidth = wdLineWidth100pt
        .LineStyle = wdLineStyleNone
    End With
End Sub

Sub BDR_Single(Bdr As Border)
    With Bdr
        .LineStyle = wdLineStyleSingle
        .LineWidth = wdLineWidth100pt
    End With
End Sub

Sub BDR_Thin(Bdr As Border)
    With Bdr
        .LineStyle = wdLineStyleSingle
        .LineWidth = wdLineWidth025pt
    End With
End Sub

Sub BDR_Dash(Bdr As Border)
    With Bdr
        .LineStyle = wdLineStyleDashLargeGap
        .LineWidth = wdLineWidth025pt
    End With
End Sub

Sub BDR_Thick(Bdr As Border)
    With Bdr
        .LineStyle = wdLineStyleSingle
        .LineWidth = wdLineWidth150pt
    End With
End Sub
Sub BDR_Double(Bdr As Border)
    With Bdr
        .LineStyle = wdLineStyleDouble
        ''.LineWidth = wdLineWidth100pt  '' no line width for complex line styles
    End With
End Sub

Function ModColor(I As Integer) As Long
Dim Colors As New Collection
    ''add colors for order of rotation
        Colors.Add -603914241   ''white
        Colors.Add -603923969   ''gray
        Colors.Add -721354957   ''light purple

ModColor = Colors.Item((I Mod Colors.Count) + 1)

End Function

Monday, February 22, 2016

Re: FALSE Advertising & Deceptive practices - Comcast Help and Support Forums

And how did this turn out - 2012- Sounds exactly like my issue:

Comcast Can't Nix Suit Over Allegedly Undisclosed Fees

Law360, New York (May 31, 2012, 5:36 PM ET) -- A California federal judge rejected a bid from Comcast Corp. on Thursday to throw out a putative class action brought by a customer who said he was charged additional, unexpected fees after signing up for the company's "Triple Play" bundled services package.
U.S. District Judge Saundra Brown Armstrong denied Comcast's motion to dismiss Athanassios Diacakis' lawsuit, disagreeing with the company's assertion that Diacakis hadn't rectified the deficiencies that lead to the dismissal of an earlier incarnation of his complaint in January.

Comcast sought to dismiss Diacakis' second amended complaint for failure to allege fraud with particularity, and also claimed that its service agreement disclosed the equipment fees Diacakis took issue with. The court said, however, that there were specific allegations in the latest complaint for the case to move forward.

"In particular, plaintiff allegedly was led to believe by Comcast representatives that the Triple Play monthly fee was all inclusive —

Re: FALSE Advertising & Deceptive practices - Comcast Help and Support Forums

Re: FALSE Advertising & Deceptive practices

Choose this solution
APSIS0215 -- It states very clearly in Pricing & Other Info: "Any equipment not included with offer, installation, taxes and fees, including Broadcast TV Fee" 

False advertising would not have that included. 

Along with the package offered, you elected to add equipment, a premium channel, and a speed boost. 

APSIS0215
Posted by
Visitor
Member Since: ‎02-12-2016
Posts: 3
Message 3 of 4 (5 Views)

Re: FALSE Advertising & Deceptive practices

Choose this solution
That still doesn't explain why we were offered the QUAD PACKAGE over the phone for an all-in of $159/month- only to go through everything else to find what was stated on the phone was a lie.

"Technically correct" will not get you out of the court of public opinion when you obviously know this is an issue.

Complaint TypeTotal Closed Complaints
Advertising/Sales Issues4166
Billing/Collection Issues12413

As for your ad- According to the FTC:

What makes an advertisement deceptive?

According to the FTC's Deception Policy Statement, an ad is deceptive if it contains a statement - or omits information - that:
  • Is likely to mislead consumers acting reasonably under the circumstances; and
  • Is "material" - that is, important to a consumer's decision to buy or use the product.

So when you create a ad- that states a price and intentionally LEAVES OUT REQUIRED EQUIPMENT COSTS TO OPERATE- leaving that to fine print at the farthest point from the price at the bottom, pages down from the top- that is a deceptive practice. 

If your web page looked like below - THEN your customers would likely NOT find it to be deceptive- this is at least clear the price you are quoting is only for service and additional charges are required- still deceptive but not blatently so.

The total home experience has arrived.
Introducing the XFINITY® Quad Play from Comcast.

For a limited time, bundle the best in entertainment, the fastest in-home WiFi, unlimited nationwide talk and text, plus a total home security and automation solution. All for an amazing value – and get up to $200 back!

Prices starting at

$12900
per month
+ Equipment (Required - cost not included)
+
Pricing & Other Info.

Call 1-877-639-9207 to order

And realistically- if you were 100% Truthful in your advertising your ad would look like this:

The total home experience has arrived.
Introducing the XFINITY® Quad Play from Comcast.

For a limited time, bundle the best in entertainment, the fastest in-home WiFi, unlimited nationwide talk and text, plus a total home security and automation solution. 

Prices starting at

$195/month & $10/Month(first 6 months) for installation
+Taxes which Vary by location
No fine print- everythign is ON THE SAME PAGE WITH THE PRICE (No scrolling is not truly the same pace)

Re: FALSE Advertising & Deceptive practices - Comcast Help and Support Forums

Comcast up to old tricks again:



Re: FALSE Advertising & Deceptive practices - Comcast Help and Support Forums:



FALSE Advertising & Deceptive practices

  1. Does Comcast service with any other equipment other than Comcast- specifically the QUAD Bundle package with Xfinity, phone, security and internet?
  2. Can you provide service without equipment?
  3. How is this then possible:
This is the Comcast Quad Play:
The total home experience has arrived.
Introducing the XFINITY® Quad Play from Comcast.
For a limited time, bundle the best in entertainment, the fastest in-home WiFi, unlimited nationwide talk and text, plus a total home security and automation solution. All for an amazing value – and get up to $200 back!

Prices starting at
$129.00 per month+
Pricing & Other Info.
To the point: On 2016-02-07 mid evening we called Comcast:
We were quoted on the phone everything all included- FREE installation of security and modem all for a monthly bill of 159- (Tax not included).
We then received an initial bill for $400 and $259 a month
Then phone calls (during work) to call on the account.
My wife returned the first call on the account and was told everything was fine.- price per month was about $178 (Assuming taxes included on that one)
I then chatted back called back to verify we were getting the $159(taxes not included)
They quoted another price and told me to get in touch with customer loyalty team.
I received a different price from the customer loyalty team- $198 for the $126 package. Asked them to cancel the security install- THEY COULDN'T.
Security install called that day- I cancelled the install.

Saw the QUAD PACKAGE FOR $129 per month- contacted CHAT to follow up (transcript below)

So again I ask-
How can you sell a service that requires your equipment withotu including tha tin the price?

And what happened to our $157/Month+Tax we were initially quoted with everything - free install on security and free camera? Check the notes on the account- I have been told all the notes being put on the account- but follow ups seem to have difficulty finding it.

-------------------------------------

Live Chat
user RON has entered room analyst Reya has entered room
Reya 8:27AM Hello RON_, Thank you for contacting Comcast Live Chat Support. My name is Reya. Please give me one moment to review your information.
Reya 8:27AM My pleasure to have you on this chat! Please allow me to assist you with your concern for today. Hope you're doing fine.
RON 8:27AM My Issue: I need comcast's email address for billing. I have questions and I need answers in writing. Can you provide that please?
Reya 8:27AM I am sorry that we do not have direct email address for billing.
RON 8:27AM Interesting.
Reya 8:27AM However, we can answer your questions here in chat.
RON 8:27AM I have several issues with my email- I don't have time for calls or chats.
Reya 8:28AM Or you can visit our local office for billing concerns.
Reya 8:28AM I see.
RON 8:28AM My billing is all <>up.
Reya 8:28AM I am sorry if your bill is <> up.
RON 8:29AM We were given an offer of $159/month for quad play with showtime and internet blast- so far I have gotten 5x different quotes of what the monthly bill would be and we cancelled the security install yesterday. Come to find out I can get quad package (internet/phone/xfinity1/security- with free install) for $129
RON 8:29AM What gives>?
RON 8:29AM Email would cinch this in a heartbeat... which makes me suspicious why I recieve bills in email but cannot sort out issues like this in email.
RON 8:30AM they were going to charge me $10/Month fo rthe security install.
RON 8:31AM for six months.
RON 8:31AM The total home experience has arrived. Introducing the XFINITY® Quad Play from Comcast. For a limited time, bundle the best in entertainment, the fastest in-home WiFi, unlimited nationwide talk and text, plus a total home security and automation solution. All for an amazing value – and get up to $200 back! Prices starting at $12900 per month+ Pricing & Other Info.The total home experience has arrived. Introducing the XFINITY® Quad Play from Comcast. For a limited time, bundle the best in entertainment, the fastest in-home WiFi, unlimited nationwide talk and text, plus a total home security and automation solution. All for an amazing value – and get up to $200 back! Prices starting at $12900 per month+ Pricing & Other Info.
RON 8:32AM What would it cost me for Internet I have now with the phone/Xfinity1/security - the quad package per month all included - no taxes?
Reya 8:35AM Thanks for verifying the concern.
RON 8:36AM What is the guaranteed bottom line cost- in writing- be before taxes?
Reya 8:37AM I am sorry for the confusion on your bill.
RON 8:37AM This whole experience with Comcast has been miserable.
RON 8:37AM Can you help?
Reya 8:37AM Let me look into your account so we can check your charges first. Rest assured that I will do everything I can to help you with this.
Reya 8:37AM Please give me 2-3 minutes to access the account.
RON 8:37AM Much thanks.
Reya 8:38AM You're welcome.
Reya 8:42AM Thank you for waiting.
Reya 8:43AM It shows the monthly rate for the QuadPlay is $198.87 before taxes and fees.
Reya
8:43AM
This includes the cable, Internet, phone and Home Security services.
RON
8:43AM
That is a far cry from the $129 listed on your website.
Reya 8:43AM Sorry it took me longer than expected.
Reya 8:43AM May I ask how did you apply for the package that you have?
RON 8:44AM Over the phone.
Reya 8:45AM Thank you.
Reya 8:48AM Based on the link you gave me, the package is at $129.95.
RON 8:48AM So what is different?
Reya 8:48AM What you have is $89.99 for Starter XF Triple Play plus $29.95 for Home Security, total $119.94.
RON 8:49AM We ordered the QUAD PACKAGE.
Reya 8:49AM The package you are seeing online does not include the added services like modem and cable equipment.
RON 8:49AM Can you have service without equipment?
RON 8:50AM The ad shows it all included.
Reya 8:50AM You have modem for $10, Speed Increase for $15, HD/DVR for $19.95, Additional Outlet $3.99, Showtime $19.99 plus Instalation of $10.
Reya 8:51AM The ad shows: Any equipment not included with offer, installation, taxes and fees, including Broadcast TV Fee (currently up to $1.50/mo.), the
Reya 8:51AM This is found under Pricing & Other Info.
Reya 8:51AM Pricing & Other InfoStarter XF Quad PlayRestrictions apply. Not available in all areas. Limited to new residential customers. Requires subscription to the Starter XF Quad Play including Digital Starter TV, Performance Internet, XFINITY Unlimited® Voice and XFINITY Home Secure 300 service. Any equipment not included with offer, installation, taxes and fees, including Broadcast TV Fee (currently up to $1.50/mo.), the Regulatory Recovery Fee and other applicable charges (e.g., per call or international) extra, such charges and fees subject to change during and after the promotion. 2-year term agreement required for XFINITY Home Secure 300 security monitoring service at $39.95 per month for 24 months for monthly recurring charges totaling $958.80, minus applicable discounts. Early termination fee applies. A
RON 8:53AM Saw on previous screen installation is free with camera.
Reya 8:53AM Your current package does not show you are billed with a camera.
Reya 8:53AM Only the $10 Installation.
RON 8:54AM My current package had security cancelled yesterday because the bill we were quoted for everything was not the bill we recieved.
Reya 8:54AM I see.
RON 8:55AM we recieved 5 different bill quotes.
RON 8:55AM Initially the $159 from teh phone conversation.
RON 8:55AM Then A $400 bill.
RON 8:55AM Then a $259/month bill
Reya 8:56AM I am sorry for what happened and the confusion.
RON 8:56AM then taking with the representatives in loyalty- $198 bill.
RON 8:57AM So the advertised price has nothing to do with the bill - because without equipment - which I assume we have to get from comcast - it is pointless to have a service without equipment?
Reya 8:58AM I am sorry. But is clearly stated that the package being offered does not include equipment yet.
RON 8:58AM Apologies- but Yes- that is called deceptive advertising.
RON 8:58AM the price you post has nothing to do with the cost.
Reya 8:59AM Thank you for bringing this to our attention.
RON 8:59AM 36860 complaints closed with BBB in last 3 years | 12046 closed in last 12 months Complaint Type    Total Closed Complaints Advertising/Sales Issues       4197 Billing/Collection Issues      12385 Delivery Issues     1065 Guarantee/Warranty Issues   173 Problems with Product/Service         19040 Total Closed Complaints 36860
RON 8:59AM I see you have had previous issues the past 12 months.
RON 9:00AM It must be an issue you have been aware of.
3 REPLIES

ComcastZach
Posted by
Administrator

Member Since: ‎03-31-2015
Posts: 3,570
Message 2 of 4 (41 Views)

Re: FALSE Advertising & Deceptive practices

Choose this solution
APSIS0215 -- It states very clearly in Pricing & Other Info: "Any equipment not included with offer, installation, taxes and fees, including Broadcast TV Fee" 

False advertising would not have that included. 

Along with the package offered, you elected to add equipment, a premium channel, and a speed boost.